Computer Repair/Maintenance
At OTC, we provide clients with computer repair and maintenance. Our desktop management effort includes the installation, maintenance and repair of computers, laptops, and any personal peripheral equipment, such as printers or scanners.
By performing the following computer repair, maintenance and consulting tasks, we are able to support the office environment:
Desktop Installation
- Create standard configurations for desktop hardware and software
- Install a new desktop or laptop workstation with any or all of these internal components: hard drives, CD-ROM drives, DVD-ROM drives, ZIP drives, floppy disk drives, memory, audio cards, video cards, modems, video capture cards
- Install external components, such as the mouse, keyboard, monitor and speakers
- Install peripherals such as personal printers and scanners
- Install hardware drivers
- Install standard software configurations, including anti-virus software and office productivity suites
- Install additional software as required, such as financial software, graphic design software, and web development software
- Resolve any software and hardware conflicts
Computer Repair
- Track equipment warranty information
- Perform cost analysis of Computer Repair vs. Replacement
- Order replacement parts
- Repair/replace defective hardware, software and peripherals
- Dispose of obsolete or broken equipment
Computer Maintenance
- Deploy applications and operating systems centrally
- Apply service packs and security patches
- Manage installed applications centrally
- Reinstall operating system
- Perform disk defragmentation
- Perform routine disk clean-ups and scan disk drives for errors
- Remove unnecessary software programs
- Perform scheduled cleaning of printers
Our Team
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