Network Management

The backbone to the technology infrastructure of an organization is the computer network. It is an intricate chain of equipment and cables that powers the entire network of computers. Each link in the chain can be a potential failure point. We use its proven approach to minimize failures and to keep the network operational.

Setting up a network does not guarantee a maintenance-free system environment. After the network has been set up, continual support, troubleshooting and maintenance is required to benefit from the system. By performing the following functions, OTC assures that a network will improve business operations:

Network Installation

Network Design
Analyze existing infrastructure
Evaluate the technology budget
Research current and future technologies
Develop network topology and architecture
Perform a quality assurance (QA) inspection on every component of the network (cables, connections, etc.)
Develop network layouts and wiring diagrams
Perform cost benefit analysis and Return on Investment (ROI) analysis
Assess the most appropriate network for business process improvement to meet organization goals
Plan for network capacity based on number of users and system requirements
Plan for expansion of network

Hardware Installation

Install network hardware: servers, routers, switches, hubs, bridges, wireless networking
Install data protection systems (uninterruptible power supplies (UPS), redundant array of independent disks (RAID), and tape backup systems)
Install storage systems: storage area network (SAN), fibre channel storage, network attached storage (NAS)
Set up storage racks to hold network hardware (servers, routers, switches)

Software Installation

Migrate operating systems (OS), applications, hardware, drivers
Install software: operating systems (OS), email server, database server, web server, file transfer protocol (FTP), internet faxing
Install redundancy and clustering technologies: network load balancing and cluster servers
Implement remote networking: virtual private network (VPN), secure shell (SSH), remote desktop access
Install network security: firewalls, demilitarized zone (DMZ), virtual LAN (VLAN), intrusion detection system (IDS), anti-virus software, secure socket layer (SSL)
Install network services: domain controllers, file and print, domain name system (DNS), dynamic host configuration protocol (DHCP), windows internet naming service (WINS), proxy servers

Network Administration